You will take your written exam online through ProctorU, a live online proctoring service. ProctorU is available 24/7, once you receive your exam invitation you may schedule.  ProctorU does not collect the testing fees on our behalf. The written exam is offered only in English.

In Order to Test, You Will Need:

  1. A high-speed internet connection
  2. If working on a corporate device, please check with your IT Department.
  3. The most up to date version of Chrome or Firefox
  4. A webcam (internal or external) and headset
  5. Windows or Apple operating system
    1. MacOS X Catalina And Big Sur Users - Important Notice
  6. A government issued photo ID that matches the name you registered with

Your Testing Environment Requirements:

  1. A quiet, well- lit, area away from other people
  2. The workspace area needs to be free of any materials not allowed on the exam.
  3. It's required to use a hard surface for a workspace rather than a bed or couch.

To Prepare, Explore the Following Links:

  1. "Exam Day: What to expect"
  2. "What is allowed during my exam?"
    * (see notes regarding what is allowed by this organization below) *
  3. Equipment Requirements
  4. Other questions? Go HERE!

How to Schedule Your Exam:

  1. Please contact your program advisor and let her know you would like to test with ProctorU. 
  2. Your program advisor will respond and send you a payment link for $175: Please click HERE to pay for your written exam
  3. Once you make your payment let your program advisor know and she will send you an invitation to schedule your exam. 
  4. Select "Sign Up" in the upper right-hand corner.
  5. Select "Test-Taker" and fill out the needed information on the following page.
  6. Once registered, you will be brought to the home page where you'll select "schedule session."
  7. Use the calendar and clock widgets to select your desired appointment date.
    1. All times are that of YOUR time zone, not the testing organization.
  8. Confirm your reservation.
    1. If you do not receive a confirmation email, go HERE.
    2. The exam fee is non-refundable and there is a $25 fee for rescheduling
    3. For all related testing questions please contact your program advisor or [email protected]

IMPORTANT: The day before your scheduled exam, you will need to login to ProctorU and test your equipment with THIS LINK. If you run into any issues, please troubleshoot HERE. If you need further assistance, please contact ProctorU Support via the Live Chat feature in the bottom right-hand corner of your screen when you are logged in.

On the Day of the Exam:

  1. Review the "Exam Day: What to Expect" Video if needed.
  2. Make sure you are logged into your ProctorU account prior to the time your exam is scheduled to start. This will give you time to run one more system check from your dashboard.
  3. Have your government issued ID present.
  4. Confirm your testing environment is up to the ProctorU standard.
  5. You will NOT be able to access your exam until your exam start time. On your dashboard, you will see a countdown timer.
  6. You should expect the start-up process to take approximately 10-15 minutes. THEN, you will be connected to a Proctor.
    1. Please note: This does NOT affect your allotted testing time.
    2. If you are not able to successfully login into your exam after 45 minutes please disconnect and contact your advisor. You will not be charged for tech issues.

Permitted Materials for Your Exam:

  1. There are no materials permitted for your exam.

The National Board currently offers the Hub-CMI and the CMI (Certified Medical Interpreter) credentials. The Hub-CMI is a credential available to all interpreters, regardless of target language. If there's a CMI credential available in your target language, your Hub-CMI will expire in two years after you pass the written exam with no option for renewal.

The CMI (Certified Medical Interpreter) credential is offered in six languages: Spanish, Cantonese, Mandarin, Russian, Korean, and Vietnamese. After achieving the Hub-CMI, you will be allowed 2 years to complete the oral assessment for the CMI certification.

Results: You will receive your written exam results right away. For online tests, only a percentage score will be available. To pass the test, your percentage score must be at least 75%.

Test Environment, System, and Network Issues: By accepting the use of online proctoring, you assume all risks associated with network, technical, or computer-related issues, as well as your choice of testing environment. If you fail to successfully complete the test due to those factors, you are responsible for the cost of any retakes.

Retakes: Candidates who do not pass the written exam may re-take the exam after a 3-month waiting period. The initial exam and re-test fees and application procedures are the same.  After 3 retakes you will be permitted 1 attempt per calendar year. You may take the exam online once, but for all additional exams you are required to test at a testing center. You will be permitted to reapply and earn your Hub-CMI only one time after your original expiration date.  You should attempt the oral exam at least once before your first Hub-CMI expires.

 Fees Expiration and Refunds Policies: The exam fees are non-refundable, and an exam fee will expire after one year if the exam has not been taken. There will be a rescheduling fee of $25.